Call Forwarding UK —
Intelligent Call Routing for Your Business
Advanced call forwarding — time-based routing, simultaneous multi-number ringing, hunt groups, overflow to live answering, spam blocking and real-time routing changes. Never miss a call due to routing failures. From £19/month.
Call Forwarding — Every Call Routed to the Right Place Every Time
Basic call forwarding routes all calls to one number. Intelligent routing routes the right call to the right person at the right time — automatically, without manual switching, with overflow so no call is ever simply missed.
Time-based routing automatically forwards to different destinations by time and day — office during hours, mobile for commute, voicemail or live answering after 6pm. One number, multiple destinations, fully automated. Changes instant from portal.
Simultaneous ringing rings multiple numbers at once — any available team member answers, none of the missed-call problem of hunt groups with long ring steps.
Overflow routing means calls never simply ring unanswered. If your primary number goes unanswered after a set number of rings, the call automatically overflows to our live answering team, a colleague or professional voicemail. No caller ever hears an unanswered ringing phone.
✅ What’s Included
- ✓ Time-based call routing
- ✓ Day-of-week routing
- ✓ Simultaneous multi-number ringing
- ✓ Sequential hunt group
- ✓ Overflow routing
- ✓ Voicemail overflow
- ✓ Live answering overflow
- ✓ Caller ID pass-through
- ✓ Anonymous caller routing
- ✓ Spam caller block list
- ✓ Real-time routing changes
- ✓ Monthly routing analytics
Getting Started — Fast, Simple & Same Day
Perfect for These Businesses & Situations
Multi-Staff Small Teams
Any available team member should be able to answer — simultaneous ringing and hunt groups handle this automatically.
Variable Availability Teams
Teams whose availability changes frequently need routing updated in real time — portal changes take effect in 60 seconds.
Distributed Teams
Different offices, remote workers, international staff — intelligent routing across multiple locations.
Scaling Businesses
Route sales enquiries to sales team, support to CS, billing to finance — as your team structure evolves.
Things People Ask — Before They Sign Up
Automatically forwards to different destinations by time of day and day of week. Set once, applies forever — no manual switching required.
Rings numbers in sequence — number 1 for 15 seconds, if unanswered number 2, then 3. If all unanswered, overflows to voicemail or live answering.
Yes — block list routes specific numbers directly to voicemail or ‘not in service’ message. Industry-standard spam filtering also applied.
When a call is forwarded, you see the original caller’s number — not the forwarding service’s number. Know who’s calling before you answer.
Add a future-dated routing rule for holiday dates — calls forward to live answering instead of your mobile. Delete the rule when you return. Changes take effect from the date specified.
4 Mistakes to Avoid
Without overflow, unanswered calls simply ring out. Every routing setup must have an overflow destination — voicemail or live answering.
Time-based rules and hunt groups can behave unexpectedly. Always test from an external phone before announcing your number to clients.
5+ steps means 90+ seconds before voicemail. Most callers hang up before 40 seconds. Keep hunt groups to 2-3 steps maximum.
Former staff’s numbers in routing create call failures. Weekly 5-minute routing review prevents failures from accumulating.
Simple, Transparent Pricing
No setup fees. No contracts. Cancel any time. Activate today.
Complete Your Virtual Office
Call Forwarding — Every Call Routed Correctly Every Time
Setup in 30 minutes. Configure, test, go live. Never miss a call due to routing failures again.