Business Bundle —
London Address & Unlimited Call Answering, £60/Month
High-volume call answering with London EC2M address — unlimited inbound calls answered professionally in your company name, plus registered address and mail management. Built for businesses receiving frequent inbound calls who need professional phone presence above all. £60/month.
Business Bundle — Built for Businesses That Live on the Phone
The Business Bundle is designed for UK businesses where the phone is a primary business channel — law firms, estate agents, accountants, medical practices, sales teams, customer service operations. Unlimited inbound call answering, full professional receptionist features and EC2M address — all for £60/month with no call volume anxiety.
The Business Bundle’s unlimited call answering means you never worry about call volume — no matter how many calls come in, every one is answered professionally in your company name and no additional charges accumulate. For businesses receiving 100, 200 or 500+ calls per month, the Business Bundle provides cost certainty that the Professional Bundle’s per-call model cannot.
Full professional call answering features are included: custom call handling scripts by call type, VIP caller recognition and priority handling, immediate call transfer to nominated numbers, new enquiry escalation protocol, and daily and monthly call reports. The Business Bundle’s call answering is equivalent to our standalone Professional call answering service — with the registered address and mail management added at no extra charge.
The mail management component covers all business correspondence received at EC2M — same-day scanning, email delivery, 12-month archive and urgent mail alerts. For high-inbound-call businesses, the combination of professionally answered calls and professionally handled mail means every business communication channel is covered by a single, integrated service.
✅ What’s Included
- ✓ London EC2M registered address
- ✓ Unlimited inbound call answering
- ✓ Calls in your company name
- ✓ Full custom call handling script
- ✓ VIP caller list and priority handling
- ✓ Call transfer to any number
- ✓ New enquiry escalation
- ✓ 60-second message relay (SMS + email)
- ✓ Daily and monthly call reports
- ✓ Same-day mail scanning & email
- ✓ 12-month mail archive
- ✓ Single portal — calls + mail
Getting Started — Fast, Simple & Same Day
Perfect for These Businesses & Situations
Law Firms & Professional Practices
High call volume professional practices where every missed call is a missed client. Unlimited answering with VIP recognition for existing clients.
Estate Agents & Property Businesses
Property businesses receiving constant buyer, seller and tenant enquiries — unlimited call answering ensures every enquiry is captured.
Medical & Healthcare Practices
GP practices, dental surgeries, physiotherapy clinics — high-volume appointment and patient enquiry calls handled professionally.
Sales-Led Businesses
Companies where inbound leads arrive primarily by phone — unlimited answering ensures no lead is ever missed, regardless of call volume.
Business Bundle — Unlimited Calls. £60/Month
- ✓ Unlimited inbound call answering
- ✓ London EC2M registered address
- ✓ Same-day mail scanning & email
- ✓ VIP caller list + full custom script
- ✓ Daily call report + mail portal
Your Questions — Answered
Yes — there is no cap on the number of inbound calls answered per month on the Business Bundle. Whether you receive 50 or 500 calls in a month, the charge remains £60/month. There are no per-call charges, no overage fees and no call-count notifications.
The Professional Bundle includes 50 calls/month with additional calls at £1.20 each. The Business Bundle includes unlimited calls. For businesses consistently receiving more than 40 calls/month, the Business Bundle is more cost-effective. The call answering features are identical — the only difference is call volume pricing.
Yes — Director Service Address (from £29/year per director) can be added at any time. Also available: physical mail forwarding, bilingual call handling, professional receptionist upgrade, dedicated UK phone number.
The Business Bundle includes call answering for calls diverted to our dedicated reception line. If you want your own dedicated UK business number (020, 0800 or regional), add our Dedicated UK Number service (from £14/month). This gives you a permanent UK number that forwards calls to our answering team.
Full custom call handling script by call type, VIP caller recognition and priority handling, call transfer to nominated numbers, new enquiry escalation, 60-second message relay by SMS and email, and daily + monthly call reports. Equivalent to our standalone Professional call answering service.
4 Mistakes to Avoid
If you regularly receive 40+ calls per month, the Business Bundle (unlimited, £60/mo) is more cost-effective than the Professional Bundle (50 calls, £70/mo + £1.20 per additional call). Calculate your typical monthly call volume before choosing.
The Business Bundle’s unlimited call answering delivers maximum value when receptionists are fully briefed. A comprehensive script — enquiry handling, VIP list, transfer preferences — transforms the service from basic message-taking to genuine professional representation.
The daily and monthly call reports in the Business Bundle show call volume trends, peak calling periods and new enquiry rates. This data is valuable for business development — identifying when to increase marketing spend, when peak staffing is needed and how many inbound leads the phone generates monthly.
Unlimited calls means no cost anxiety — but it doesn’t mean every call should simply go to voicemail after one ring. Set transfer rules, VIP handling and escalation protocols to ensure high-value calls receive the attention they deserve.
Simple, Transparent Pricing
No setup fees. No long-term contracts. Cancel any time. Activate today.
Complete Your Virtual Office
Business Bundle — Unlimited Calls & London Address, £60/Month
Subscribe today. Unlimited call answering active same day. No call limits, no per-call charges. Professional London presence from £60/month.