Client Portal — Britvex Hub

The Britvex Hub is our proprietary client portal — a secure, cloud-based platform that gives every Britvex client 24/7 access to their complete financial picture. Accessible via web browser at accounts.britvex.com and via mobile app, the portal is the central hub for all client communication, document management and account oversight.

Every document we prepare, every return we file and every piece of correspondence we receive on your behalf is securely stored and accessible in your Britvex Hub account. VAT returns, year-end accounts, payroll summaries, Self Assessment submissions, HMRC correspondence — all in one place, searchable, downloadable and permanently retained.

The portal features an integrated secure messaging system that connects you directly to your dedicated accountant — not a generic support inbox. Messages are typically responded to within two hours during business hours. For urgent matters, you can also call your accountant directly on their dedicated line.

Automated deadline alerts notify you in advance of all upcoming HMRC, Companies House and payroll deadlines relevant to your account — ensuring nothing is ever missed. The portal also displays the status of all current work in progress, so you always know what has been filed, what is pending and what is coming next.

The Britvex Hub uses bank-grade encryption and multi-factor authentication to protect client data. All access is logged, and clients can review recent login activity at any time. We take the security of financial data extremely seriously — it is the foundation of our confidentiality commitment.